Blown Away Bouquet – Terms and Conditions
1. Overview
These Terms and Conditions ("Terms") govern all sales and services provided by Blown Away Bouquet, including the supply, delivery, and inflation of party balloons. By placing an order, the customer agrees to be bound by these Terms.
2. Orders & Payment
- All orders must be confirmed in writing or via our designated online platform.
- Full payment is required prior to dispatch or setup unless otherwise agreed in writing.
- Accepted payment methods include credit/debit cards, bank transfers, and other approved options.
- Prices are subject to change without prior notice; however, confirmed orders will be honoured at the quoted price.
3. Delivery & Setup
- Delivery charges vary depending on location, time, and access conditions.
- Customers must ensure someone is present at the delivery location to receive the balloons.
- We are not responsible for late deliveries due to factors beyond our control (e.g., weather, traffic, or supplier delays); such delays do not entitle the customer to a refund.
4. Product Care & Safety
- This product is handcrafted and may include small components such as staples, wooden elements, decorative gems, and foil materials.
- Balloons are sensitive to heat, sharp objects, and rough handling.
- Do not expose balloons to open flames, extreme temperatures, or harsh conditions.
- This product is not a toy and should be kept out of reach of children and pets.
- May pose choking, suffocation, or injury hazards if mishandled.
- Components may be sharp, fragile, or breakable.
- Do not ingest or place any part of the product in the mouth.
- Never leave unattended near heat sources, open flames, or water.
- By purchasing or accepting this item, the customer acknowledges and agrees that Blown Away Bouquet is not liable for any injuries, damages, or misuse of the arrangement.
- Our latex balloons are biodegradable; we encourage responsible disposal.
- Balloon inflation is performed to standard specifications, but float time and performance may vary due to environmental conditions.
5. Liability
- Blown Away Bouquet is not liable for any injury, damage, or loss resulting from balloon use outside of standard decorative purposes.
- Our maximum liability shall not exceed the total amount paid for the relevant order.
6. Intellectual Property
- All designs, branding, and custom creations remain the intellectual property of Blown Away Bouquet unless explicitly transferred in writing.
- The approval of custom printed wording is at the discretion of Blown Away Bouquet.
- Any wording that is considered unlawful, including bullying, profanity, hate speech, offensive or discriminatory terms may not be accepted.
7. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, relating to the sale of goods and services.